Delivery & Returns

Free shipping on all UK orders when you spend over £100 

Delivery Information

  • Orders are typically dispatched within 1 - 2 working days
    • Except next day delivery which is dispatched on the same day (if received by the cut-off time mentioned below)
  • Order tracking will be available once your order has left our warehouse and will be emailed to you at this point
  • We deliver to most countries globally - if we are unfortunately unable to deliver to your country, we will let you know at check-out
  • Prices are inclusive of customs and duties for most countries
    • If your country isn't covered by our customs service, this will be flagged at check-out and you will need to pay customs and duty fees to release your order from customs
  • If you miss your delivery, you should be left a missed delivery note by the courier through which you will be able to organise re-delivery or pick-up from a local collection point
  • If there are missing items from your order, or your entire order is missing, we will do our best to work with our courier partners to track it down and resolve it for you - please reach out to our customer service team with the necessary details (order number, delivery reference and details of missing items)
  • If you have received a faulty or damaged item, we are extremely sorry - please contact customer service
  • Delivery rates and approximate timelines are stated below

Delivery Rates

Destination Service Courier Cost
United Kingdom - Standard 2 - 3 Business Days Royal Mail £4.50
United Kingdom - Next Day 24 Hours / Order before 8pm* (Monday-Friday) DPD £6.95
United States - Standard 3 - 8 Business Days (up to 9 for Alaska & Hawaii)

Varies

$6.95
United States - Express 2 - 3 Business Days FedEx $17.95
United States - Next Day Next day (Order before 2pm**) (Monday-Friday) FedEx $27.95
European Union - Standard 2 - 7 Business Days (up to 8 for Greece and Cyprus)
DPD
€7.45
European Union - Express
1 - 2 Business Days DPD €12.95 - €15.95
Australia 3 - 8 Business Days DPD £12.95
Canada 3 - 8 Business Days DPD £12.95
Rest of World 3 - 12 Business Days DPD £12.95 - £24.95

*Orders must be placed by 8pm GMT 
** Orders must be placed by 2pm EST 

Returns