CURRENT DELAYS:
 DUE TO COVID RESTRICTIONS AND EXCESSIVE DEMAND DISPATCH TIMES AND CUSTOMER SERVICE RESPONSES ARE HEAVILY DELAYED. PLEASE BEAR WITH US.

UNITED KINGDOM DELIVERIES
AS OF 1ST JANUARY 2021, ORDERS ENTERING THE UK REQUIRE ADDITIONAL DECLARATIONS. OFFICAL TEAM PRODUCTS ARE SHIPPED FROM OUR NETHERLANDS WAREHOUSE, AND AS SUCH WE ARE EXPERIENCING SOME DISRUPTIONS FOR UK CUSTOMERS. PLEASE ALLOW ADDITIONAL TIME FOR YOUR DELIVERIES TO ARRIVE DURING THIS TRANSITION PERIOD.

Customer help

Browse our frequently asked questions below, or scroll down to find our contact details

Orders

  • Can I change my order? 
  • I didn’t get an order confirmation
  • I received a faulty item 

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Payments

  • What payment types can I use? 
  • Can I change the currency?
  • Do you offer any discounts?

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Delivery

  • How much is delivery?
  • How long does delivery take?
  • Do I have to pay customs charges?

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Returns

  • Can I return an item? 
  • What is your return policy? 
  • I’ve not received my refund 

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Products

  • Are your products genuine?
  • A product is out of stock
  • Size guide 

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Technical

  • How do I change the site language?
  • I’m having issues with the site
  • My discount code isn’t working

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Contact us

Still not found the answer? Contact us below. Our UK based customer service team is online between 09.00 and 17.00 (GMT), Monday to Friday

EMAIL

PHONE 020 3936 0997